Trust is one of those key ingredients in a bond that makes it stronger and better, and we truly value the amount of trust that our valuable customers put in us. It is because of this fact that we emphasise a lot on customer information privacy and maintaining the highest level of secure transactions. Request you to please have a glance at the following statements to know about our dissemination and information gathering practices.
Our privacy policies may change at any point of time without any prior notice. To know that you are up to date about the changes, we request you to read and review our policies from time-to-time basis.
Collection of Personal and Other Identifiable Information
We store and collect the personal information provided or filled by you when you come and use Dalmia BestPrice from time to time. Our main aim in doing this is to give our customers a safe, smooth, hassle-free, efficient and customised-user experience. This enables us to offer you features and services that match your requirements so that we can customise and do modifications on our website to give you a great online experience. Another important thing while doing this is, we collect your personal information that is necessary to meet this purpose.
Generally, you can use our website without revealing your personal information in any form about yourself. However, once you enter your personal information, you are no more anonymous to us. We shall indicate you about which fields are optional and which fields are mandatorily required. But in any case, we always give you the option to not give us your information by opting out to use any particular feature or service on our website. Also, we may track some of the information related to you which would be based on how you engage on our website. We work on this information to do our internal research associated with our users' interests, demographics, and behaviour so that we can protect, serve and better understand our users. All this information is integrated and examined on an aggregated basis. This includes the URL from which you came, which URL you go next, your IP Address and computer browser history.
In some cases, you may see pop-ups about “cookies” or things that are similar to it on a few pages of our website that are put there by the third parties. We want to make it clear that we do not restrict the usage of cookies placed by the third parties.
If you opt to buy something from our website, we do collect some information about the buying behaviour of our buyers.
When you do a transaction with us, we or our payment gateway partner may collect some of your additional information, such as your credit/debit card number, credit/debit card expiration date, billing address, tracking information from money orders or cheques and other payment details.
If you send messages to our chat rooms or message board or leave any feedback, we collect that information given by you to us. We keep this information to provide customer support, resolve disputes and troubleshoot problems encountered as permitted by the law.
When you send us your correspondence details, such as letters or emails, or if any third party user sends us about your postings or activities on our website, we shall keep such pieces of information.
We collect and keep your personally identifiable information, such as name, contact number, email address, debit/credit card/other payment instrument details when you make a free account on our website. While there are sections in our website that you can browse with your free account, but then there are some activities like placing an order require mandatory user registration. We use this information to send best offers depending on your interests and previously placed orders.
Use of Your Personal Information / Demographic / Profile Data
We use your personal information to offer the services you opt for. This information is used to market products to you. However, we provide you with the access to opt-out from such uses. The information given by you helps us in resolving disputes; promote safe services; troubleshoot problems; collect money; keep you updated about our online and offline offers, services and products; detect errors, frauds, and criminal activities in any form and protect us from them; and apply our terms and conditions.
Sharing of Personal Information
We may use the personal information given by you with our other affiliates and corporate entities. Due to this sharing of information, these affiliates and corporate entities may do marketing activities with you unless you opt out from them explicitly.
We may share your personal information with third parties. This sharing is required for us to follow our legal obligations, to permit you to use our services, to assist our advertising and marketing activities, to apply our user agreement, and to detect, mitigate, prevent, and investigate any fraudulent and illegal activities that are related to our services. We never disclose any personal information about our users to vendors or third parties for their advertising and marketing purposes without your consent.
Link to Other Sites
Our website may or may not link to other websites that may collect your personal information. www.dalmiabestprice.in would not be responsible for their privacy practices or the content that is mentioned in those linked websites.
Our website has strong security in place to protect the misuse, loss, and modification of the information that is under our control. Whenever you access your account or edit the information, we use an extremely secure server. As soon as you give us your personal details, we adhere to obey strict guidelines to protect it from any form of unauthorised access.
Opting Out Feature
Once our users have set up an account with us, they are given with the opportunity of opting out to receive non-essential marketing-related or promotional communications from us and our partners.
Advertising on Dalmia BestPrice
Third-party advertising companies may serve or post their ads on our website. These companies may or may not use your information (not includes your name, email address, personal address, or contact number) about your visits to our website and other websites that you visit during the browsing session to provide you advertisements of products and services as per your browsing interest.
As per the Information Technology Act 2000 and rules made under it, the name and all the contact details of the Grievance Officer are given below:
Dalmia Biz Retail Pvt Ltd.
B-38, First Floor, Institutional Area, Sector 1 Noida-201301, Uttar Pradesh 201301
Email: [email protected]
Time: Monday to Saturday (9:00 – 17:30)